MINTO RATE PLANS
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PAYMENT
Payment for service is due by the 1st of the month. Payments can be mailed to the office or dropped off in person. Online bill payments through CIBC and BC Credit Unions will soon be available. Failure to provide payment may result in service being disconnected.
INSTALLATION
Includes 3 hrs of labour.
The basic installed equipment includes the radio, antenna, and a standard mounting plate. It will be installed at a mutually agreed location on your dwelling. It includes the CAT-5 data cabling from the radio to your computer. As installation is performed by community members, MCS will not assume any responsibility for “professional grade” inside wiring or structural damage. If an external pole or tower is required to mount the antenna in order to receive an adequate signal, this will have to be negotiated with the installer; it is not part of the standard installation service or equipment. Labour charge for extra work is $50/hr, if done at the same time as the installation. Computer configuration is not included beyond basic IP address configuration. We will gladly offer additional technical assistance at the rate above.
MCS retains the ownership of the installed radio equipment, antenna, and mount. If you permanently terminate the service, the equipment will be recovered by MCS. Customers are responsible for maintaining equipment in a secure location, and are responsible for damage to the equipment.
Subscribers must return the equipment in good working order if the service is terminated. If equipment is returned damaged, the subscriber is responsible for replacement costs.
Please review MCS “Subscriber Agreement” and “Acceptable Use Policy” for terms of service. By subscribing to the MCS internet service you agree to accept and be bound by the terms of service.
NETWORK USAGE
In order to provide the best service possible, the MCS has defined a Fair Access Policy (FAP) and an Acceptable Use Policy (AUP). The FAP highlights the issues and consequences of generating Internet traffic on the MCS network in a manner that will harm the overall performance of the network for all users. The AUP outlines acceptable use of the Minto High-Speed Internet service. The FAP and AUP can be viewed in “Policies” on this web site.